{"id":2653,"date":"2023-02-09T22:31:28","date_gmt":"2023-02-09T21:31:28","guid":{"rendered":"https:\/\/lampia.com\/zasady-vratenia-tovaru-a-penazi\/"},"modified":"2026-09-04T09:47:20","modified_gmt":"2026-09-04T07:47:20","slug":"zasady-vratenia-tovaru-a-penazi","status":"publish","type":"page","link":"https:\/\/lampia.com\/sk\/zasady-vratenia-tovaru-a-penazi\/","title":{"rendered":"Z\u00e1sady vr\u00e1tenia tovaru a pe\u0148az\u00ed"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2653\" class=\"elementor elementor-2653 elementor-14\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-14215680 e-flex e-con-boxed e-con e-parent\" data-id=\"14215680\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4d5fb333 elementor-widget elementor-widget-text-editor\" data-id=\"4d5fb333\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\n<p>Z\u00e1sady vr\u00e1tenia tovaru a pe\u0148az\u00ed<\/p>\n<p>Posledn\u00e1 aktualiz\u00e1cia: 3. septembra 2026<\/p>\n<p>Pr\u00e1vo na odst\u00fapenie od zmluvy<\/p>\n<p>Ak ste spotrebite\u013e, spravidla m\u00e1te pr\u00e1vo odst\u00fapi\u0165 od online n\u00e1kupu do 14 dn\u00ed bez uvedenia d\u00f4vodu. Lehota na odst\u00fapenie uplynie 14 dn\u00ed po tom, ako tovar prevezmete vy alebo vami ur\u010den\u00e1 osoba in\u00e1 ako dopravca. <\/p>\n<p>Ak chcete uplatni\u0165 pr\u00e1vo na odst\u00fapenie od zmluvy, po\u0161lite n\u00e1m pred uplynut\u00edm lehoty jednozna\u010dn\u00e9 ozn\u00e1menie e-mailom na adresu lampia@lampia.com. Uve\u010fte svoje meno, \u010d\u00edslo objedn\u00e1vky a produkt, ktor\u00fd chcete vr\u00e1ti\u0165. <\/p>\n<p>M\u00f4\u017eete pou\u017ei\u0165 toto znenie: T\u00fdmto oznamujem, \u017ee odstupujem od zmluvy o predaji nasleduj\u00faceho tovaru: (n\u00e1zov produktu), objednan\u00e9ho d\u0148a (d\u00e1tum objedn\u00e1vky) a prevzat\u00e9ho d\u0148a (d\u00e1tum doru\u010denia). Meno, adresa, \u010d\u00edslo objedn\u00e1vky a d\u00e1tum. <\/p>\n<p>D\u00f4sledky odst\u00fapenia od zmluvy<\/p>\n<p>Ak od zmluvy odst\u00fapite, vr\u00e1time v\u00e1m v\u0161etky platby, ktor\u00e9 sme od v\u00e1s prijali, vr\u00e1tane n\u00e1kladov na \u0161tandardn\u00e9 doru\u010denie. Peniaze vr\u00e1time bez zbyto\u010dn\u00e9ho odkladu, najnesk\u00f4r do 14 dn\u00ed od doru\u010denia v\u00e1\u0161ho ozn\u00e1menia o odst\u00fapen\u00ed. Vr\u00e1tenie platby m\u00f4\u017eeme odlo\u017ei\u0165, k\u00fdm nedostaneme vr\u00e1ten\u00fd tovar alebo k\u00fdm nepreuk\u00e1\u017eete, \u017ee ste ho odoslali, pod\u013ea toho, \u010do nastane sk\u00f4r.  <\/p>\n<p>Platbu zvy\u010dajne vr\u00e1time rovnak\u00fdm sp\u00f4sobom, ak\u00fd ste pou\u017eili pri p\u00f4vodnej transakcii, ak sa nedohodneme inak. Za vr\u00e1tenie platby v\u00e1m ne\u00fa\u010dtujeme poplatok. <\/p>\n<p>Vr\u00e1tenie tovaru<\/p>\n<p>Tovar mus\u00edte odosla\u0165 sp\u00e4\u0165 bez zbyto\u010dn\u00e9ho odkladu, najnesk\u00f4r do 14 dn\u00ed od ozn\u00e1menia odst\u00fapenia. Priame n\u00e1klady na vr\u00e1tenie tovaru zn\u00e1\u0161ate vy, okrem pr\u00edpadov, ke\u010f je tovar chybn\u00fd alebo sme sa zaviazali tieto n\u00e1klady zn\u00e1\u0161a\u0165. Pred odoslan\u00edm vr\u00e1ten\u00e9ho tovaru n\u00e1s kontaktujte na adrese lampia@lampia.com, aby sme mohli potvrdi\u0165 aktu\u00e1lnu adresu a pokyny na vr\u00e1tenie.  <\/p>\n<p>S tovarom zaobch\u00e1dzajte iba v rozsahu potrebnom na overenie jeho povahy, vlastnost\u00ed a fungovania. Za zn\u00ed\u017eenie hodnoty sp\u00f4soben\u00e9 zaobch\u00e1dzan\u00edm nad r\u00e1mec potrebn\u00fd na tak\u00e9to overenie m\u00f4\u017eete nies\u0165 zodpovednos\u0165. <\/p>\n<p>Exceptions<\/p>\n<p>Pr\u00e1vo na odst\u00fapenie od zmluvy sa nemus\u00ed uplatni\u0165 v pr\u00edpadoch stanoven\u00fdch platn\u00fdmi pr\u00e1vnymi predpismi, najm\u00e4 pri tovare vyrobenom pod\u013ea \u0161pecifik\u00e1ci\u00ed z\u00e1kazn\u00edka alebo jednozna\u010dne personalizovanom tovare a pri zape\u010datenom tovare, ktor\u00fd po otvoren\u00ed nie je vhodn\u00fd na vr\u00e1tenie z d\u00f4vodov ochrany zdravia alebo hygieny. O pr\u00edslu\u0161nej v\u00fdnimke v\u00e1s informujeme pred n\u00e1kupom. <\/p>\n<p>Chybn\u00fd alebo po\u0161koden\u00fd tovar<\/p>\n<p>Va\u0161e povinn\u00e9 z\u00e1konn\u00e9 pr\u00e1va t\u00fdkaj\u00face sa chybn\u00e9ho, po\u0161koden\u00e9ho alebo nezodpovedaj\u00faceho tovaru zost\u00e1vaj\u00fa nedotknut\u00e9. \u010co najsk\u00f4r n\u00e1s kontaktujte na adrese lampia@lampia.com, uve\u010fte \u010d\u00edslo objedn\u00e1vky a op\u00ed\u0161te probl\u00e9m. V s\u00falade s platn\u00fdmi pr\u00e1vnymi predpismi v\u00e1m poskytneme \u010fal\u0161ie kroky na opravu, v\u00fdmenu, zn\u00ed\u017eenie ceny alebo vr\u00e1tenie pe\u0148az\u00ed.  <\/p>\n<p>Kontakt<\/p>\n<p>LAMPIA s.r.o.<br\/>Chme\u013en\u00edky 38<br\/>040 16 Ko\u0161ice<br\/>Slovensko<br\/>I\u010cO: 50644408<br\/>DI\u010c: 2120401415<br\/>I\u010c DPH: SK2120401415<br\/>E-mail: lampia@lampia.com<br\/>Telef\u00f3n: +421 905 549 345<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e29fa14 e-flex e-con-boxed e-con e-parent\" data-id=\"e29fa14\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-03b0ee8 elementor-widget elementor-widget-shortcode\" data-id=\"03b0ee8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\">\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f2639-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"2639\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/sk\/wp-json\/wp\/v2\/pages\/2653#wpcf7-f2639-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"2639\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.7\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f2639-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<p>Use this form to notify LAMPIA s.r.o. that you wish to withdraw from a distance contract. You may also send an unequivocal statement by email to lampia@lampia.com.<\/p>\n\n<label>Order number (required)\n<span class=\"wpcf7-form-control-wrap\" data-name=\"order-number\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"order-number\" \/><\/span>\n<\/label>\n\n<label>Order date (required)\n<span class=\"wpcf7-form-control-wrap\" data-name=\"order-date\"><input class=\"wpcf7-form-control wpcf7-date wpcf7-validates-as-required wpcf7-validates-as-date\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"date\" name=\"order-date\" \/><\/span>\n<\/label>\n\n<label>Date received (required)\n<span class=\"wpcf7-form-control-wrap\" data-name=\"received-date\"><input class=\"wpcf7-form-control wpcf7-date wpcf7-validates-as-required wpcf7-validates-as-date\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"date\" name=\"received-date\" \/><\/span>\n<\/label>\n\n<label>Full name (required)\n<span class=\"wpcf7-form-control-wrap\" data-name=\"customer-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" autocomplete=\"name\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"customer-name\" \/><\/span>\n<\/label>\n\n<label>Address (required)\n<span class=\"wpcf7-form-control-wrap\" data-name=\"customer-address\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"customer-address\"><\/textarea><\/span>\n<\/label>\n\n<label>Email (required)\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" autocomplete=\"email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span>\n<\/label>\n\n<label>Products being returned (required)\n<span class=\"wpcf7-form-control-wrap\" data-name=\"returned-products\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"returned-products\"><\/textarea><\/span>\n<\/label>\n\n<label>Additional note (optional)\n<span class=\"wpcf7-form-control-wrap\" data-name=\"additional-note\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" name=\"additional-note\"><\/textarea><\/span>\n<\/label>\n\n<span class=\"wpcf7-form-control-wrap\" data-name=\"consent\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"consent\" value=\"1\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\">I confirm that I am the consumer named above and I consent to the processing of the information in this form for handling my withdrawal request. <a href=\"https:\/\/lampia.com\/privacy-statement-eu\/\" target=\"_blank\" rel=\"noopener\">Privacy Statement<\/a><\/span><\/label><\/span><\/span><\/span>\n\n<input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Send withdrawal notice\" \/><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Z\u00e1sady vr\u00e1tenia tovaru a pe\u0148az\u00ed Posledn\u00e1 aktualiz\u00e1cia: 3. septembra 2026 Pr\u00e1vo na odst\u00fapenie od zmluvy Ak ste spotrebite\u013e, spravidla m\u00e1te pr\u00e1vo odst\u00fapi\u0165 od online n\u00e1kupu do 14 dn\u00ed bez uvedenia d\u00f4vodu. Lehota na odst\u00fapenie uplynie 14 dn\u00ed po tom, ako tovar prevezmete vy alebo&#8230; <\/p>\n<div class=\"readmore\"><a href=\"https:\/\/lampia.com\/sk\/zasady-vratenia-tovaru-a-penazi\/\" class=\"btn-link\">Read more<\/a><\/div>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2653","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/lampia.com\/sk\/wp-json\/wp\/v2\/pages\/2653","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lampia.com\/sk\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/lampia.com\/sk\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/lampia.com\/sk\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/lampia.com\/sk\/wp-json\/wp\/v2\/comments?post=2653"}],"version-history":[{"count":1,"href":"https:\/\/lampia.com\/sk\/wp-json\/wp\/v2\/pages\/2653\/revisions"}],"predecessor-version":[{"id":2654,"href":"https:\/\/lampia.com\/sk\/wp-json\/wp\/v2\/pages\/2653\/revisions\/2654"}],"wp:attachment":[{"href":"https:\/\/lampia.com\/sk\/wp-json\/wp\/v2\/media?parent=2653"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}